Casey Scott-Songin

Casey Scott-Songin is a specialist in mixed qualitative and quantitative audience research methodologies with over a decade of experience in digital and user research across North America, the UK and Europe. She has extensive knowledge of the inner workings of the cultural sector, having been the User Researcher at the British Museum and the Senior Manager: Data & Insight at the National Gallery, London.

She founded The Creative Researcher in 2021 as a way to extend the reach of audience research practices to cultural organisations across the UK and globally and has since worked with a variety of museums and government organisations, such as Tate, the Museum of London, the Arts Council, and the Cooper Hewitt Smithsonian Design Museum in New York, to help them better understand their audiences and develop meaningful audience measurement practices within their organisations.

At NEMO’s European Museum Conference 2024, Casey Scott-Songin will deliver a workshop” on Tuesday 12 November.

Asla Heikkari
Asla Heikkari

Cecilie Rørstad 
Cecilie Rørstad