The study visit combined expert presentations, peer exchange and visits to cultural institutions that are actively experimenting with digital tools, creating a valuable space for discussing not only what technology can do, but also how museums can engage with it responsibly, critically and strategically.
NEMO Working Group Digital Transformation explores AI and innovation during study visit to Riga
A central element of the study visit was the opportunity to explore how technology is being integrated into museum practice.
At the Museum of the Occupation of Latvia, participants examined the design and technological solutions used in the museum's permanent exhibition and learned about the institution's audiovisual archive and the potential use of AI in working with video testimonies, as well as the ethical considerations when working with sensitive topics.
The group then visited the Latvian National Museum of History in Riga Castle, where discussions focused on contemporary exhibition design, multimedia storytelling and visitor engagement through the museum's recently opened permanent exhibition Streaming Time.
On the second day, participants explored authenticity in the age of AI. At the Imants Ziedonis Museum's Ziedoņa Classroom, they were introduced to a voice synthesiser project developed using recordings of the renowned Latvian poet Imants Ziedonis. When first presented three years ago, the case prompted nation-wide discussions on posthumous voice reconstruction, interpretation, ethics and the responsibilities museums carry when applying AI technologies to cultural heritage.
The Study Visit concluded at the Art Museum Riga Bourse, where participants learned about the Creative Europe project Talking Heads, which explores AI-mediated interactions between visitors and cultural heritage through AI-powered personas. The project perennation resulted in interesting discussions about interpretation, personalisation and the evolving relationship between audiences, collections and technology.
NEMO extends its sincere thanks to Elīna Vikmane, leader of the Working Group, and Zane Grīnvalde of the Latvian Museum Association, the participating institutions, speakers and all members of the Working Group Digital Transformation for contributing to two inspiring days of discussion, reflection and exchange.
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