The conference explored the newest research in human emotions and the role they play in museums and cultural experiences. The participants got to both contribute and learn more about:
- Creating awe, wonder and empathy in museum and cultural experiences
- The role of emotions in visitor engagement and visitor satisfaction
- Emotion as the driver of decision-making and its potential for programming and marketing
NEMO board member Margherita Sani welcomed the Training Course participants and gave a welcome speech at the conference opening.
>> NEMO members attend International Training Courses for free and are covered by travel grants. Read more about NEMO’s capacity building activities.